The Department of Drinking Water Supply (DDWS), Ministry of Rural Development (MRD), Government of India (GOI) supplements the efforts of the states in their strive towards providing safe drinking water, sanitation and hygienic education to the rural population through central programmes like Accelerated Rural Water Supply Programme (ARWSP), Swajaldhara, Total Sanitation Campaign and state programmes like Minimum Needs Programme (MNP). Primarily the approach of attaining universal coverage was based on target driven norms and was allocation based, being implemented by highly centralised state government departments. Although the coverage achieved in providing safe drinking water to the entire rural population is appreciable in terms of assets created, which is more than 94%, there is a considerable gap between infrastructure created and service level available to the community.

Realising that the target driven approach is not sustainable, the government introduced the Sector Reform Programme (SRP), which is a paradigm shift from the highly centralised programmes to demand oriented community based programme, in which the community also bears a part of the capital cost of the water supply scheme and takes full responsibility of its operation and maintenance including its recurring costs. This programme was further scaled up in the form of Swajaldhara, which was launched in December 2002. Total Sanitation Campaign (TSC) is another important project undertaken by the Govt. of India, in Department of Drinking Water Supply. In 1986, the Government of India launched Central Rural Sanitation Programme (CRSP). However, the CRSP project continued with heavy subsidy and was a supply driven programme. It was in April 1999, that GOI revamped the CRSP and introduced the Total Sanitation Campaign (TSC). So far, 398 projects have been sanctioned (covering 398 districts with more than 5 crores sanitation units) in a single scheme alone.

These projects are at various stages of implementation. The enormity of data being handled by the department, poses a monitoring problem for these programmes in absence of computerisation. Earlier the progress of implementation of the rural water supply and sanitation projects, in the various districts was monitored manually. Data in the prescribed formats was sent by post and thereafter, necessary information processing was done manually in order to produce required outputs.

This method was time consuming, heavily reliant on the person dealing with this data and was afflicted with other kinds of problems associated with manual processing. The record keeping related to funding and progress achieved was also not in easily traceable form. As a solution, e-Governance efforts at various levels were timely conceptualised by the department and steps were taken to introduce the infrastructure to promote the basic ICT services utilisation, to begin with, in the ninth five-year plan itself. The development and deployment of an Integrated MIS for all the State Public Health Engineering Departments(PHED) /Jal Nigam or Water Authority or Boards being taken up in a massive way in the Tenth Plan period to facilitate the interaction of these agencies with common man and monitoring exercise.

The monitoring system design methodology
Given the nature of the reform program as a pilot initiative, the monitoring and evaluation system is envisaged to be an institutionalised arrangement in strategic learning and action at community, district, state and national levels.

The basic considerations that have informed the designing of the MIS, includes the reform approach and objectives, learning needs of various stakeholders at the community, district, state and national levels, actual and potential institutional capacity to generate and manage data and time and cost effectiveness of data collection and management vis-à-vis the usability and possible use of data collected. Wider learning for policy application and improved project management and institutional practices has been the other key consideration in developing the architecture of the system.

The architecture of IMIS, focusing on e-Governance, envisages the habitation survey data to play the base role on which the other components of state PHED Information Systems should reside and interact with. The requirement of DDWS, at headquarter level, is being currently serviced by web based Information systems for Total Sanitation Campaign (TSC), Swajaldhara, Research and Development Projects, Nirmal Gram Puruskar (NGP), prepared by the NIC- DDWS Informatics Cell, Rural Development Informatics Systems Division. The performance reports from grassroots are being entered by executing agencies over the web. These information systems could be accessed through departmental portal for various kinds of reports.


Objectives and benefits of IMIS

• Centralised hosting of database for monitoring all the projects
• Decentralised access to various stakeholders (state, districts etc)
• Speed up information flow from the districts
• Improved efficiency, performance and speed in decision-making process
• Enhanced security of the system with password protection
• Ease in historical Data Maintenance
• Elimination of human error in processes

The Web is the new paradigm for delivering applications as it is globally accessible, allows for centralised administration, immediate single point upgrades and delivers an application to multiple clients on several operating systems using the same code base. These applications are relatively low cost and reside on the server making updates spontaneous.

Custom web applications also require minimal user training, as the applications are as easy to use as surfing the Web and also relieves end user from the problems of backup, recovery, security and other IT centric activities related with data maintenance at their end. The use of the Online Monitoring software will give a fillip to efficient project implementation and monitoring and at the same time make the data universally available.