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Table of Contents
Features
Digital divide of information revolution
Allen S. Kole
Why women lag and why they may lead
Ashima Goyal
Career development of IT professionals
M. Suriya
Role of digital technology in rural settings
Alex ‘Sandy’ Pentland and Juan Carlos Barahona
Rendezvous
Forum on gender and ICT
Optimizing opportunities
Columns
Awards, Insight, What's on, Book Review, Quiz
 

Marketplace of Ideas

Role of digital technology in rural settings

 
Alex ‘Sandy’ Pentland

 

 

People need support and motivation to understand why it is worth their time and money to acquire these new tools and learn how to use them.

In rural settings, and especially developing countries, it is often difficult to argue for the benefits of digital technologies and its relation with higher levels of productivity through better coordination, communication and knowledge sharing. Many times there are a skeptical reactions from community members, who are usually focused on more traditional methods of economic development, and when it comes to arguing for provision of Internet services the skepticism becomes even greater.

The common promises about Internet for the people are:
  • the opportunity to do better business through the access to international market prices or even next town prices for their goods;
  • the possibility to deal with the local government from home;
  • medical assistance provided by a faraway physician on line;
...and so forth. However most villagers do not care about the international prices --- they must take the offered price in local commodities markets because of their small production size. Dealing with local government through the Internet is justifiably seen as just sending an email to an incompetent and unresponsive official in a distant municipality, and not much better than trying to `fix' the problem through the local babu. And as for medical and agricultural advice, that is only useful if the local health and agricultural systems have the correct drugs and trained personnel.

People are the content
In the seemingly endless number of studies and position papers concerning the introduction of digital technology into underserved communities, the first recommendation is to obtain more local content. Perhaps the key component of the Marketplace of Ideas proposal is to recognize human contact among the villagers as the main content, at least in the early stages. The goal should be finding easy and efficient ways for them to meet and share with their friends and peers within the community. For instance, having means to distribute simple but crucial information on time, such as "I just found a "x" fungi in my field, check yours to prevent infection" or "I am going to town with my truck half full in about an hour, who wants to use the remaining half and share the cost?" could make a world of difference.

Traditional ICT programs…the village phone or the central telecenter…are useless for communication within the community. Even if every villager has a phone it is not easy to call hundreds with such `opportunistic' messages, and traditional broadcast means such as radio are inefficient because they depend on every member listening at the same time. In contrast, the asynchronous digital media (where the receiver can be view the message whenever convenient) are ideally suited for such communications. Whether by two-way pagers, or SMS messages, or Internet email, simple asynchronous messages have the potential to raise the productivity of all the producers through better coordination of their activities.

However, bringing connectivity to a rural community by providing the appropriate infrastructure for low cost communications is not enough. People need support and motivation to understand why it is worth their time and money to acquire these new tools and learn how to use them. Since resources are limited there is a need to seek the most effective and efficient methodologies to introduce these technologies into the community, and to spread their benefits to largest number of individuals within the community.

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