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Table of Contents
Features
IT For The Common Man: Lessons from India
Kenneth Keniston
The KIOSK Networks: Information nodes in the rural landscape
Aditya Dev Sood
ICT innovations by civil society organizations in Rural India: De-hyping ICTs
T T Sreekumar
Rendezvous
Digital GMS
The Indian development experience
ICTs for development
Columns
Insight, What's on, Last Word
 

ICT innovations by civil society organizations in Rural India

De-hyping ICTs

T T Sreekumar  
T T Sreekumar  

 

The Hype Cycle depicts the progression of technologies from inception and over enthusiasm, through a period of disillusionment to an eventual phase of maturity. It highlights patterns of overreactions, typically originated by unrealistic expectations and reinforced by media effects.

Following the G7 Conference on the In- formation Society hosted by the EU in Brussels in 1995 and the Midrand Con- ference held in 1996 in Midrand,South Africa,building a global information so- ciety,and setting the priorities for its ad- vent have become a major agenda of many national governments and international agencies.International Telecommunica- tions Union (ITU),WTO,OECD, UNESCO,WHO,Economic Commis- sion for Africa,New African Initiative,The World Economic Forum,UN General As- sembly,and the World Bank are some of the forums in which the idea has been deeply deliberated (CEC,2001).Never- theless,it was soon realized that uneven access to information defeats the hopes of building a global information society.Fur- ther,given the fact that the budgets of many developing countries are limited they cannot find resources for building the nec- essary infrastructure for increasing access to information.A global information so- ciety,without the participation of the world majority cannot be truly global. Focused attention by donor agencies and national governments on seeking means to meet this challenge has given rise to a range of innovative projects and processes that attempt to use Information and Com- munication Technologies (ICTs)for devel- opment.

Private,public and the third sectors are independently and in partnerships in- volved in these projects in areas such as transport,planning and implementation, sustainable livelihood,governance,promo- tion of equitable access to social services, supporting macro economic policies and environment management.They are var- yingly intended to enable users to reduce costs,increase efficiency and competitive- ness,empower local communities,facili- tate social and economic initiatives,create employment opportunities,adapt and dis- seminate knowledge that enhances pro- ductivity or reduce corruption and red- tapism in administration.As such these projects encompass a wide area of devel- opmental activities in developing coun- tries. The major role of ICT expansion in the developing countries pertains to finding solutions to the problems of unemploy- ment and poverty reduction.Massive in- vestments in the public and private sectors and funding by donor agencies are justi- fied by the immense scope of ICTs in mit- igating developmental maladies and aiding development administration.ICTs,such as the World Wide Web,e-mail,tele- phones,cellular phones and satellites can transform drastically the way in which communities interact,conduct their busi- nesses,compete in markets and shape their development priorities.ICTs have enabled a section of the rural communities to ac- cess,adapt and apply greater amounts of information often creating opportunities for enhancing productivity and efficien- cy.It has also to certain extent strength- ened democracy,increased social participation and defined new models of sustainable practices.While the opportu- nities for the use of ICTs in development appear to be enormous,a systematic ap- praisal of the major restrictive factors that contribute to inefficiencies and instabili- ties in the outcomes of ICT use has not been undertaken.The absence of a proper framework for assessing the strategies,pol- icies and regulatory approaches as they emerge in the context of ICT expansion in India have greatly affected the rectifica- tion processes and attempts to reformu- late appropriate and coherent strategies for using ICTs for poverty reduction and em- ployment generation.This is more glar- ing in the case of initiatives undertaken by Civil Society Organisations (CSOs) with both Governmental and non-govern- mental financial support.Surprisingly, organizational and technological innova-

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